FAQs

Yes. We ship all products for free.

Once we receive the order confirmation, products are typically manufactured and dispatched within 4 – 6 weeks within India. For International shipping orders can take about 25-30 days to deliver. Although we try to make sure that the Product reaches you within the specified time of delivery, circumstances, such as transport strikes, heavy rains, floods, natural calamities, border clearance, etc., might arise which may result in a delay. In such a case, we request you to not worry. Get in touch with our Email Support Team at support@rajfurnique.com for the latest updates and information regarding your shipment, if we already haven’t been in touch with you for the same.

No form of cancellation will be entertained once manufacturing has begun. Once your cancellation is initiated, paid amount will be refunded within 7-10 working days. If there are certain design requirements that Raj Furnique cannot fulfill, cancellation of the order will be initiated by us after informing the customer.

We practice specialized and strict quality control measures to ensure that the product is up to our standards. In case you do happen to receive a productthat has been damaged during transportation, or there is some manufacturing defect, such as, balancing, levelling, finish, etc., please raise this issue to our customer support. In case you notice an issue later, within 24 hours of delivery, please write to us at support@rajfurnique.com , providing photographic evidence of the said issue. Our team will assess the damage and get back to you within 24 hours. Depending on the degree of the damage in question, we will either repair the product or provide you with a replacement. For issues concerning manufacturing defects, the defect will be assessed and it will be fixed to the form that you had ordered.